Privacy Policy

Privacy Policy


At Ma’noor Jewellery, we are committed to protecting your personal information and respecting your privacy in accordance with UK data protection laws (including GDPR).

By visiting or purchasing from our website, or interacting with us via email or social media, you agree to the practices outlined in this Privacy Policy.

1. Who We Are

Ma’noor Jewellery is a UK-based handmade jewellery brand.
For all privacy-related queries, you can reach us at:
📧 Email: Manoorjewellery@gmail.com
📞 Phone/WhatsApp: +44 7940 450511

2. What Information We Collect

We may collect and store the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address

  • Order Information: Items purchased, payment details (via secure third-party processors)

  • Technical Data: IP address, browser type, time zone, device information

  • Marketing Preferences: Your choices about receiving updates and promotions

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Improve our website and services

  • Send order confirmations, updates, and promotional content (if opted in)

  • Detect and prevent fraud or misuse

4. How We Store & Protect Your Data

Your personal information is securely stored and only accessible by authorised personnel. All payment information is processed via secure, encrypted third-party gateways, and we do not store any card details.

5. Sharing Your Information

We do not sell or trade your personal data. However, we may share your information with trusted third parties to:

  • Process payments

  • Fulfil delivery (couriers, postal services)

  • Analyse website performance (analytics tools)

All partners are required to handle your data securely and in accordance with data protection laws.

6. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the UK’s Information Commissioner’s Office (ICO)

To exercise any of your rights, contact us at Manoorjewellery@gmail.com

7. Cookies

Our website may use cookies to improve your experience and collect analytics data. You can disable cookies in your browser settings at any time.

8. Third-Party Links

Our site and social media may include links to third-party platforms (e.g., TikTok, Instagram). We are not responsible for the privacy policies or practices of these sites.

📲 TikTok: @manoor_jewellery
📸 Instagram: @manoorjewellery

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data:
📧 Email: Manoorjewellery@gmail.com
📞 Phone/WhatsApp: +44 7940 450511