Shipping Policy
At Ma’noor Jewellery, every piece is handmade with care — and we do our best to ensure your order arrives safely and on time. Please review the shipping details below before placing your order.
🛠 Processing Time
Because our jewellery is handcrafted, please allow 2–5 working days to process your order before dispatch.
You will receive a confirmation email once your order is shipped.
🚚 Shipping Destinations
We currently ship to:
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United Kingdom (UK)
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Select International locations
If your country isn’t listed at checkout, please contact us at Manoorjewellery@gmail.com for assistance.
📦 Delivery Times & Costs
UK Standard Shipping
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Delivery Time: 2–4 working days after dispatch
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Cost: Calculated at checkout
International Shipping
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Delivery Time: 7–14 working days (may vary by location)
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Cost: Calculated at checkout based on destination
Please note: Delivery times are estimates and may vary due to customs, holidays, or courier delays.
📍 Order Tracking
Once your order has been shipped, you’ll receive a tracking number via email so you can follow its journey.
📬 Delivery Issues
We are not responsible for:
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Delays caused by courier services or customs
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Incomplete or incorrect shipping addresses
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Lost or stolen parcels once marked as delivered
Please double-check your address before completing your order. If you encounter a problem with your delivery, contact us — we’ll do our best to help.
🛫 Customs & Duties (International Orders)
International buyers are responsible for any customs fees, import duties, or local taxes that may apply. These charges are not included in our product or shipping prices.
📞 Contact Us
Have a question about your delivery? We’re happy to help!
📧 Email: Manoorjewellery@gmail.com
📞 Phone/WhatsApp: +44 7940 450511
Stay Connected
See how our handmade pieces travel around the world:
📲 TikTok: @manoor_jewellery
📸 Instagram: @manoorjewellery