Terms of Services

Terms of Service


Welcome to Ma’noor Jewellery. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By purchasing from or using our site, you agree to comply with these Terms. If you do not agree, please do not use our website or services.

1. Company Information

Ma’noor Jewellery is a UK-based handmade jewellery brand. For any inquiries, please contact us at:
📧 Email: Manoorjewellery@gmail.com
📞 Phone/WhatsApp: +44 7940 450511

2. Products

All our jewellery is handmade, which means each piece may vary slightly in shape, size, and finish. These variations are part of the uniqueness and beauty of handmade craftsmanship.

We strive to provide accurate product descriptions and images, but due to differences in screen settings, colours may appear slightly different in person.

3. Orders & Payments

  • All prices are listed in GBP (£) and include VAT where applicable.

  • Orders must be paid in full at the time of purchase.

  • We accept major debit/credit cards and other secure payment methods provided at checkout.

4. Shipping & Delivery

We currently ship within the UK and select international locations. Delivery times may vary depending on location and order volume.
For full details, please refer to our Shipping Policy.

5. Returns & Refunds

Due to the handmade nature of our jewellery, we only accept returns for items that arrive damaged or incorrect.
To be eligible for a return:

  • Notify us within 3 days of delivery.

  • Item must be unused and in original condition.

We do not accept returns on custom or personalised items.
Please contact Manoorjewellery@gmail.com for return instructions.

6. Intellectual Property

All content on this website — including product designs, images, text, and logos — is the property of Ma’noor Jewellery and may not be copied, reproduced, or used without our permission.

7. User Conduct

By using our site, you agree not to:

  • Engage in any unlawful or fraudulent activity

  • Attempt to disrupt our website’s functionality

  • Infringe upon our intellectual property rights

8. Social Media

Stay connected and see more of our handmade creations:

📲 TikTok: @manoor_jewellery
📸 Instagram: @manoorjewellery

9. Changes to These Terms

Ma’noor Jewellery reserves the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the site means you accept those changes.

Thank you for supporting handmade. If you have any questions about these Terms, feel free to reach out to us.